A paper on “MaaS: insights to policymakers and prospective MaaS operators” has been published in the Transportation Letters – The International Journal of Transportation Research. Written by colleagues from UAegean and TRT, the paper provides a detailed review of the existing European regulations and policy framework, while collecting qualitative stakeholders’ knowledge on MaaS in three European metropolitan areas. The research highlights various challenges to MaaS implementation including technical, regulatory, financial, and social issues, pointing out the most relevant implications these have for current and future transport policymaking.
The paper also provides a useful policy framework to address potential challenges of MaaS. It outlines specific recommendations to policymakers and prospective MaaS operators on relevant topics such as end-users’ rights, market competition, technology, data usage and privacy.
One of the key findings of the paper is that the establishment of new or revised regulations at EU and national level represents an important means of ensuring a successful implementation of MaaS. Relevant transport policy issues to address include e.g. fair and open competition among the MaaS players, multimodal passenger rights and handling of personal data. If properly developed, a new regulatory and policy framework is seen as a fundamental leverage of new market opportunities and beneficial business dynamics in the MaaS market.
You can download a copy here.