An overview of the MaaS concept and its different definitions

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An article written by Matt Cole – thought leader in Mobility as a Service and President of Cubic Transportation Systems – delivers a clear overview about the concept definition of MaaS, which is generally understood as a vision of transportation that involves the integration of various forms and modes of transit.

Others think of MaaS as an umbrella term for the proliferation of alternative transit services such as Zipcar, Lyft or BlaBlaCar that have dominated the transportation market in recent years.

Mobility as a Service is a combination of public and private transportation services within a given regional environment that provides holistic, optimal and people-centered travel options, to enable end-to-end journeys paid for by the user as a single charge, and which aims to achieve key public equity objectives.

Any MaaS effort should aim to help cities achieve the following 10 objectives:

  • Limit congestion, particularly during peak travel periods
  • Reduce car ownership, car usage and the number of vehicles on roads
  • Use existing infrastructure more effectively and create economies of scale
  • Ease pressure on the transportation network
  • Enable better traffic and capacity management
  • Improve the customer experience by presenting the transportation network as an integrated system
  • Cater to all travelers, young and old, able and less-able, the wealthy and the economically disadvantaged
  • Create a model that supports the funding of infrastructure
  • Lessen the overall environmental impact of transportation
  • Work in a driver-controlled and autonomous environment

For that to happen, public transit must act as the driving force behind MaaS initiatives, acting as facilitator of partnerships, enabler of innovation and guardian of cities’ and the public’s interests. If it can do that, it will help MaaS achieve its full potential for the future of mobility.

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