MaaS and On-Demand Transport – Consumer Research and Report

The website summarizes results of a consumer research and report in topic ’MaaS and On-Demand Transport’.

Mobility as a Service (MaaS) and on-demand transport are increasingly touted as solutions to shaping future transport in both Australia and internationally, with both interest and questions as to what these opportunities might offer.

While no integrated, full service MaaS offering exists yet in Australia, there are a number of on-demand services and pilot programs in place, and technology is bringing this reality closer.

To maximise the benefits for Australia, there needs to be a well-planned and collaborative approach. To that end this project undertakes to survey Australian transport users across the country to better understand their appreciation of, and interest in, on-demand transport services. That research will be analysed to offer insight into preparing a pathway forward for on-demand transport and MaaS in Australia.

Three focus areas for MaaS were identified:

  • Connected door-to-door services
  • Infrastructure platform integration (to provide the service)
  • Automated vehicles and systems to enable the overall transport network to operate efficiently

The project will address the following:

  • Where are we at?
  • What do others think?
  • What do Australians expect?
  • Australian opportunities